Terms of Service

Last revised: 27 July 2026 · SuperPrinters Pvt Ltd · GST 27ABSCS1128F1Z7

1. Acceptance of these Terms

By accessing or using superprinters.in (the "Platform"), operated by SuperPrinters Pvt Ltd("SuperPrinters," "we," "us"), you agree to these Terms of Service, our Privacy Policy, Cookie Policy, and Content Policy(together, the "Policies"). If you do not agree, please do not use the Platform.

2. What SuperPrinters Is

SuperPrinters is an AI-powered discovery and marketplace platform for the printing industry. We help buyers, printers, brands/OEMs, channel partners, service experts, and other industry participants find, compare, and connect with each other. SuperPrinters is not a party to any transaction between users — we do not manufacture, sell, ship, or guarantee any product or service listed or discussed on the Platform. Any agreement to buy, sell, or provide services is strictly between the users involved.

3. Eligibility & Registration

• You must be at least 18 years old and capable of entering a binding contract under Indian law, except for the Student role, which requires valid institutional ID and is subject to additional verification.
• You must provide accurate registration information. Impersonating a business, or registering on behalf of a company you are not authorized to represent, is a violation of these Terms and may result in account suspension.
• Certain roles (Brands/OEMs, Resellers, Printers, Service Experts, Organisations) require GST and/or PAN verification via our payment partner's identity-verification service. Verification confirms the number's validity and registered name — it is not a guarantee of the business's conduct, solvency, or the quality of what they offer.

4. Your Responsibilities

• Keep your account credentials confidential; you are responsible for activity under your account.
• Provide accurate information in your SuperPage, catalogue listings, reviews, and classifieds.
• Do not use the Platform to post fraudulent listings, fake reviews, misleading pricing, or content that infringes another party's intellectual property.
• Do not attempt to scrape, reverse-engineer, or circumvent the Platform's security, rate-limiting, or access controls.

5. AI-Generated Content

SuperPrinters is built substantially on AI (including large-language-model chat, semantic search, and AI-assisted content cleanup). While we take reasonable steps to ground AI answers in verified data and clearly labelled sources, AI-generated answers, summaries, and suggestions may contain errors and should not be relied upon as professional, financial, or legal advice. Always verify critical details (pricing, specifications, certifications, financing terms) directly with the relevant business before acting on them.

6. Fees, Membership & Payments

Certain features (Authority/Enterprise memberships, SuperStore placements, lead-unlock credits, wallet top-ups) are paid, processed through our payment gateway partner. Prices, taxes (GST), and invoicing are as displayed at checkout or in your admin-issued quotation. Fees are non-refundable except where required by law or expressly stated at time of purchase.

7. Content You Submit

You retain ownership of content you submit (reviews, catalogue listings, Vault contributions, classifieds). By submitting it, you grant SuperPrinters a worldwide, royalty-free licence to host, display, reproduce, and use it to operate and promote the Platform (including feeding it into SuperBrain's AI-context system, subject to your visibility choices). See our Content Policy for detailed rules.

8. Intellectual Property

The SuperPrinters name, logo, "SuperBrain," and the Platform's software are the property of SuperPrinters Pvt Ltd. All third-party trademarks, product names, and logos referenced or displayed on the Platform (including manufacturer and brand names) are the property of their respective owners and are used for identification purposes only.

9. Disclaimers & Limitation of Liability

The Platform is provided "as is." To the fullest extent permitted by law, SuperPrinters disclaims warranties of merchantability, fitness for a particular purpose, and non-infringement, and is not liable for indirect, incidental, or consequential damages arising from your use of the Platform, including losses from a transaction with another user, reliance on AI-generated content, or third-party service outages. Our aggregate liability for any claim is limited to the fees you paid us in the 12 months preceding the claim.

10. Termination

We may suspend or terminate accounts that violate these Terms, including for fraud, fake verification, abusive behaviour, or repeated content violations. You may close your account at any time by contacting us.

11. Grievance Officer

In accordance with the Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the Grievance Officer for SuperPrinters Pvt Ltd is:

12. Governing Law

These Terms are governed by the laws of India. Courts at Panvel, Maharashtra shall have exclusive jurisdiction.

13. Changes to these Terms

We may update these Terms from time to time. Material changes will be indicated by an updated "last revised" date above; continued use after changes take effect constitutes acceptance.