AI Fairness Policy

Our AI Cannot Be Bought.

How SuperBrain’s Answers Stay Accurate

SuperBrain is your searchable, ever-growing vault of printing knowledge — every chat is powered by it. Brands can improve the facts SuperBrain knows about their own products — never the rankings, recommendations, or reviews around them.

1

Flag an Error

Manufacturers report incorrect product information. Trains the AI model.

2

We Verify It

Only factual corrections are approved—never paid influence.

3

SuperBrain Updates

Verified facts instantly improve future answers, with source attribution.

High Trust Answers

Manufacturer-verified information earns answers a high trust score.

Businesses can correct facts about their own products. They cannot buy visibility, better rankings, or an unfair advantage.

Companies MAY

  • Upload verified product information
  • Submit technical corrections
  • Publish documentation
  • Publish application notes
  • Improve factual accuracy
  • Help SuperBrain understand their products better

Companies CANNOT

  • Buy higher AI rankings
  • Hide negative reviews
  • Remove competitor content
  • Influence recommendations unfairly
  • Pay to become the default answer
  • Manipulate community knowledge

Every AI recommendation combines

Verified ReviewsIndependent Industry SourcesCommunity ContributionsExpert KnowledgeBrand Verified DocumentationSuperBrain Intelligence
No single company controls the outcome. Truth earns visibility. Not advertising.
“The most accurate answer should always win.”

How discovery actually works — and how a seller improves it.

A buyer’s question is matched to products by meaning, not by keywords. That match is always the strongest factor: a seller with a perfect record selling the wrong thing will never appear above one selling the right thing. Within genuinely close matches, four earned signals decide the order.

What moves you up

  • Training SuperBrain — approved corrections about your own products (35%)
  • Purchase-verified reviews, weighted by rating (30%)
  • Replying to buyers who reach you (20%)
  • A complete profile (15%)

What changes nothing

  • Your plan
  • Your wallet balance
  • What you have spent with us
  • How long you have been here

Three things worth knowing

Earned signals shift a result by at most 20%A new seller starts neutral, never penalisedGenuine ties are shown together, and rotate
Every number above is the real one. There is no second, private formula.

Your trust score — a different number, published too

The trust score is the 0–100 figure shown beside your name. It tells a buyer how much is confirmed about you. It is notpart of the ranking above and never has been — verification does not move you up an AI answer. It decides how convincing you look once you are there.

What earns trust

  • GST verified — 32 points
  • Purchase-verified reviews — 18
  • A published catalogue — 15
  • Replying to buyers — 12
  • Claiming the account — 8
  • A complete profile — 8
  • A company-domain email — 7

Worth knowing

  • PAN alone earns 12, not 32
  • GST and PAN do not stack — the higher one counts
  • Nothing here can be bought
  • It does not affect where you rank

Where an account cannot hold a GST — an overseas brand, or a company that will not share one — our team can verify it directly. That carries the same 32points, is recorded against the person who checked it and what they checked, and is shown to buyers as “Verified by SuperPrinters” rather than as a government-backed verification, because those are not the same thing.

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